Yes, in some cases we split your order into two packages.  Please check your email for tracking information on both packages.

Yes, we do!

Domestic (United Kingdom) 2-5 working days
International 7-14 working days (Customs clearance may increase delivery time)

Yes, please use our contact page immediately after you place the order.  Typically we are unable to change the address after a 24 hour period, sometimes less.  Address info can no longer be changed if the order has already been shipped.

Yes, please use our contact page immediately after you place the order.  Typically we are unable to change your order after a 24 hour period, sometimes less.  Address info can no longer be changed if the order has already been shipped.  Some special cases we may need to cancel your order and ask you to make a new order with the correct items. If your order has been shipped we will be unable to cancel your order.

We currently do not have tracking for international orders, typically it takes 7-14 days for international orders to arrive.  

Customs clearance does not adhere to a time frame and can delay the delivery.  It is sometimes possible for customs agencies to take up to or beyond a month to process some packages.  Neither the shipping carrier or FreshMerch have control over the customs procedure. 

Customs charges may apply depending on your country.  International shipments are subject to customs duties - these are taxes imposed on goods when transported across international borders.