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Due to the current global situation, shipments may experience some delays. Find out more here.

Due to the current global situation, shipments may experience some delays. Find out more here.

Now that you have the perfect merch to support your favourite creators and games, we want you to enjoy them for as long as possible. We create products we want you to love as much as we’ve enjoyed creating them and at Fresh Merch, we’re determined to do our bit to help reduce waste and make sure that your products last.

We suggest the following care instructions to keep your merch as fresh as possible!

Printed apparel

Printed apparel can be machine-washed cold, inside-out on a gentle cycle with a mild detergent and like colours. Use non-chlorine bleach only when necessary. You shouldn't use any fabric softeners or dry-clean the items.

Printed apparel can be tumble-dried on a low cycle, but hang-dry works best. When it comes to ironing, use cool iron inside-out. Don't iron the print.

This should help to avoid fading and cracking of the print, and shrinking the garment (which can happen if you wash or dry it on a high setting).

Embroidered apparel

Embroidered apparel can be machine-washed cold, inside-out on a gentle cycle with a mild detergent and like colours. You can use a small amount of chlorine bleach, but non-chlorine is the safer option.

If you notice any colour residue in the water, rinse the garment in lukewarm water and then in cold several times, but try not to rub any stained embroidery. Embroidered clothing can also be dry-cleaned.

After washing, don't leave the clothing to soak or lie in a pile while wet. Don't wring out the embroidered items, but if you want to tumble-dry them, use a cool air setting.

If the garment needs ironing, do it inside-out, preferably between two pieces of cloth. You shouldn't wet embroidery before ironing or use a steam iron.

Hats and backpacks

Hats and backpacks can be wiped clean with a damp cloth in the spots where it's needed. If necessary, hats can be hand-washed cold.

Make sure to avoid machine-washing, bleach, tumble-drying, ironing, and dry-cleaning. Read the label carefully for any other instructions.

Face Masks

Face Masks should ideally be cold washed, or can be machine-washed at  86ºF (30ºC) with like-colours, without bleach. They can't be dry-cleaned. You can tumble-dry the face masks on low heat, though avoid ironing.

Socks

Socks can be machine-washed cold with like-colours at no more than 86ºF (30ºC). Don't use bleach and don't dry-clean. It's best to hang-dry, but tumble-drying can be used on a low cycle if necessary.

Mugs

Our Mugs are microwave and dishwasher safe, but the print and coating will last longer if you hand-wash them.

Phone Cases

To clean a phone case, remove the case from your phone. Add a little mild soap to water, and dampen a cloth or sponge with it. With the damp cloth, rub your case gently in circles. Let your case air-dry at room temperature.

Don’t clean your phone case with any alcohol-based products as they can remove the ink and discolour the case.

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